Travel by plane has got a new dimension with the introduction of E-tickets.
At the moment there are several airlines offering this facility. In the near
future the number of airlines participating will expand rapidly. With an E-ticket
you will no longer need the normal 'paper' ticket. Therefore it will not only
be easier and faster to make your airlinereservations, but you do not have to
worry that you will not receive your ticket in time. An E-ticket cannot be stolen
or lost.
Can you explain to me what an E-ticket is?
As a passenger with an electronic ticket, or E-ticket, you are entitled to the
same conditions and services as the passanger with the conventional 'paper' ticket. All flight
details are stored in the electronic database of the airlines. The only paperwork
that you need is an itinerary and a receipt for customs authorities and immigration
services. If you lose the original itinerary, a new copy can be printed very
easily.
What does the itinerary / receipt look like?
The itinerary/receipt contains all information which you will also find in a
normal 'paper' ticket, such as the 'Passenger Notices' (Warsaw Convention)
Which traveldocuments do I need if I travel with an international E-ticket?
Each passenger travelling with an international E-ticket needs the same traveldocuments
as passengers with 'normal' tickets (passports / visa etc.). Passengers travelling
with an E-ticket also need their itinerary / receipt.
What will happen to my luggage?
You luggage will be checked-in as usual.
When can I make reservation for an E-ticket?
An E-ticket can be bought anytime before departure.
Is it possible to change my itinerary after reservation?
Yes, but changes are always subject to the conditions of the fare booked. It
depends on the new itinerary and fare whether you will receive a new e-ticket,
or if a paper ticket has to be issued.
Summarising:
- You will make your reservation as usual and receive an itinerary / receipt.
- You go to the airport and check-in as usual. Upon showing your proof of
identity (e.g. passport) you will receive the boardingpass.
- At security checks and immigration you will have to show your passport,
boardingpass and also your itinerary / receipt if asked for. In case of cancellation
of a flight you will be rebooked to the first available flight, if this is
a flight with an other airline, which does not support e-ticketing yet, a
paper ticket will be issued.
- At the gate you will hand over your boardingpass.
- Upon arrival you will pass immigration as usual. The itinerary / receipt
serves as proof of your returnflight.
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